Privacy Policy
Last Updated: April 5, 2025
1. Information We Collect
1.1 Personal Data:
- Wallet Addresses: For processing transactions and tracking investments.
- Contact Details: Email address or phone number.
1.2 Technical Data:
- Device Information: IP address, browser type, operating system, and other similar data.
- Cookies and Analytics: Used for session management, preference tracking, and improving user experience.
2. How We Use Your Data
- To facilitate trades, withdrawals, and affiliate reward processing.
- For identity verification in compliance with AML and counter-terrorism financing laws.
- To enhance platform functionality, security, and user experience.
- To communicate important updates, security alerts, and marketing materials (with an opt-out option available).
3. Data Sharing
- Third-Party Providers: We share your data with trusted service providers (e.g., payment processors, cloud hosts) strictly for operational purposes.
- Legal Obligations: We may disclose data if required by law (e.g., court orders or tax authorities).
- No Sale of Data: We do not sell or rent your personal information to third parties.
4. Data Security
- Encryption: All data transmissions are secured via SSL/TLS encryption.
- Cold Storage: The majority of user funds are stored offline in multi-signature wallets.
- Access Controls: We enforce strict internal permissions to ensure only authorized personnel access your data.
5. Data Retention
- Personal data is retained for up to 5 years after account closure or as required by law.
- Transaction records are stored indefinitely for regulatory compliance.
6. Your Rights
- Access and Correction: You may request a copy of your data or request corrections by contacting us.
- Deletion: Subject to legal obligations, you may request account deletion.
- Opt-Out: You can unsubscribe from marketing communications or disable cookies via your browser settings.
7. Policy Updates
- We may update this Privacy Policy periodically.
- Continued use of the platform indicates your acceptance of the updated policy.
- Significant changes will be communicated via email or website notification.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at support@cryptogrow.com