Privacy Policy

Last Updated: April 5, 2025

1. Information We Collect

1.1 Personal Data:

  • Wallet Addresses: For processing transactions and tracking investments.
  • Contact Details: Email address or phone number.

1.2 Technical Data:

  • Device Information: IP address, browser type, operating system, and other similar data.
  • Cookies and Analytics: Used for session management, preference tracking, and improving user experience.

2. How We Use Your Data

  • To facilitate trades, withdrawals, and affiliate reward processing.
  • For identity verification in compliance with AML and counter-terrorism financing laws.
  • To enhance platform functionality, security, and user experience.
  • To communicate important updates, security alerts, and marketing materials (with an opt-out option available).

3. Data Sharing

  • Third-Party Providers: We share your data with trusted service providers (e.g., payment processors, cloud hosts) strictly for operational purposes.
  • Legal Obligations: We may disclose data if required by law (e.g., court orders or tax authorities).
  • No Sale of Data: We do not sell or rent your personal information to third parties.

4. Data Security

  • Encryption: All data transmissions are secured via SSL/TLS encryption.
  • Cold Storage: The majority of user funds are stored offline in multi-signature wallets.
  • Access Controls: We enforce strict internal permissions to ensure only authorized personnel access your data.

5. Data Retention

  • Personal data is retained for up to 5 years after account closure or as required by law.
  • Transaction records are stored indefinitely for regulatory compliance.

6. Your Rights

  • Access and Correction: You may request a copy of your data or request corrections by contacting us.
  • Deletion: Subject to legal obligations, you may request account deletion.
  • Opt-Out: You can unsubscribe from marketing communications or disable cookies via your browser settings.

7. Policy Updates

  • We may update this Privacy Policy periodically.
  • Continued use of the platform indicates your acceptance of the updated policy.
  • Significant changes will be communicated via email or website notification.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at support@cryptogrow.com